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Frequently asked questions
about

What is ?
is a community concierge app for apartment living. It connects residents to neighbors, events, building chat, and community activities. Available on iOS and Android at convivialconcierge.com.
How do I download ?
Visit convivialconcierge.com to download for iOS or Android. Simply download the app, verify your address, and instantly join your building's private community.
Is free for residents?
Yes, is completely free for apartment residents. Download the app, verify your address, and start connecting with your community right away.
What features does offer?
includes building chat, Open Door moments, Going Out posts, community events and ticketing, Question of the Day, resident perks, neighbor matching, and a property management dashboard.
How does help property managers?
provides property managers with engagement analytics, resident retention tools, event management, and a dedicated dashboard. Properties using see measurable improvements in resident satisfaction and lease renewals.
How much does cost for property managers?
is priced at $2 per unit per month. A 200-unit property pays just $400/month while saving thousands on turnover costs. Contact us for custom enterprise pricing.
How long does onboarding take?
Most properties go live in under a week. Our team handles setup, branding, and resident onboarding. We send welcome communications to your residents and provide training for property staff.
Is my residents' data private?
Yes. Resident data is only visible to verified members of the same building community. We never sell resident data or use it for advertising. See our Security page for full details.
How do I contact support?
Email us at [email protected] or call (303) 999-6263. We typically respond within 24 hours on business days.

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